Get in touch

Email is the fastest way to reach us. Pick the address that fits your question — they all go to a real person.

Support

Licence issues, bug reports, "how do I…"

support@snipsmith.app

Say hi

Feature requests, general feedback, thoughts on the product

hello@snipsmith.app

Press & partnerships

Media queries, integration ideas, affiliate & referral

press@snipsmith.app

Privacy & data

GDPR requests, data-access, data-deletion

privacy@snipsmith.app

Legal

Terms-of-service questions, legal notices, DMCA

legal@snipsmith.app

Billing

Cancel, refund, invoice, payment change

Manage subscription →

Typical response time: within one business day (Mon–Fri, UK working hours). If you don't hear back within two, it's probably in a spam folder — please email hello@snipsmith.app as a backup.

Business address

For postal correspondence, legal notices, or any formal request that requires a physical address:

Snipsmith

Fairfield Way

Epsom, KT19 0EF

United Kingdom

Please prefer email over post — postal replies can take 2–3 weeks. If your question is urgent or time-sensitive, email is always faster.

Merchant of record

All payments for Snipsmith Pro are processed by our merchant of record, LemonSqueezy. Your receipt, subscription management, and refund requests go through them. Their business address:

Lemon Squeezy, LLC

17 Edgewater Street

Providence, RI 02906, United States

Social & other channels